Patient Safety, Medication Errors & Quality Systems
Duration: 4 weeks (10 hours)
Can be taken individually: Yes
This course connects PV with broader patient safety, making GPA more distinctive.
Learning Objectives
Learners will understand how medication safety, systems thinking, quality improvement, and PV intersect.
Weekly Topics
Week 1: Patient Safety Principles
Patient safety culture
Human factors
Systems thinking
Safety-I and Safety-II concepts
Week 2: Medication Errors
Definition and classification
Preventable harm
Look-alike/sound-alike drugs
Labeling and packaging risks
Week 3: Root Cause Analysis and CAPA
RCA methods
Fishbone diagram
5 Whys
Corrective and preventive actions
Week 4: PV Quality Systems
Deviations
CAPA
Audits and inspections
Inspection readiness
Assessment
Case study: analyze a medication error and propose CAPA.